Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Design of security systems and solution testing
Manage training academy
Training of installers and
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and
JHB006314-Liste-1 Managed Talent Solutions is looking for an ICT Service Delivery Manager for one of their Pretoria. The IT Service Delivery Manager (SDM) will be responsible for IT Service Delivery as defined the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery delivery of IT services to the business or internal stakeholders, focusing on maintaining Service Level Agreements Agreements, and ensuring service quality, and managing client relationships. The IT SDM will have an inward
Introduction You will manage the technical department, training academy and ensure the correct level MD and Owner. Description Technical Department: Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA standards business management and administration 10 to 15 years work experience as Tech Service Manager Management
Introduction You will manage the technical department, training academy and ensure the correct level MD and Owner. Description Technical Department: Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA standards business management and administration 10 to 15 years work experience as Tech Service Manager Management
Reference: PE010844-LM-1 Role Purpose: The Facilities Services Coordinator will be responsible for oversight operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments needs of the organisation and drive an approach of service excellence within the team. Requirements: Relevant
Role Purpose:
The Facilities Services Coordinator will be responsible for oversight
operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships
relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency
efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments
needs of the organisation and drive an approach of service excellence within the team.
Function:
1. Team Management:
- Lead and manage a team of software developers, engineers
with cross-functional teams, such as product management, design, and operations.
- Communicate technical
collaboration within the team.
5. Resource Management:
- Manage resource allocation, including team members
resources to meet project demands.
6. Risk Management:
- Identify and mitigate technical risks
implement changes.
9. Budgeting and Cost Management:
- Manage project budgets and ensure cost-effectiveness
personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively with a focus on retention strategies and sales management. At least 3 years of hands-on experience in customer
the Senior Manager: Security Services, the successful incumbent is accountable to manage investigations Key Performance Areas Security Investigations Manage the conducting of investigations into offenses Initiate the prosecution process where applicable. Manage the conducting of security risk assessments for secure all people on company premises and property. Manage the implementation of the strategic and annual annual security performance business work plans. Manage specific key performance indicators and measures against