Avbob Client Services Jobs in Gauteng - Page 2
- Johannesburg (670)
- South Africa (230)
- Sandton (44)
- Midrand (39)
- Centurion (36)
- Gauteng (27)
- Pretoria (19)
- Bryanston (16)
- Central Johannesburg (9)
- Ekurhuleni (5)
IT / Computing / Software
- Offerzen (164)
- Isanqa (74)
- E-merge It Recruitment (56)
- Sabenza It Recruitment (33)
- Hire Resolve (22)
- Freerecruit (14)
- Iqbusiness (14)
- Dearx Services Ltd (11)
- Attain People (10)
- Job Crystal (10)
Service Desk Manager (applications)
Johannesburg
Negotiable
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do: 5 years proven management experience in an IT Service Desk environment, with a specific focus on application
share this job on whatsappService Desk Agent
Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow issues are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring established SLAs.
Communicate effectively with clients and internal teams to keep them informed of ticket year's experience
Must have experience with service desk ticketing systems and remote support tools
Service Desk Manager Parktown
Rainmaker Acquisiton CcJohannesburg
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
Senior Customer Service Parktown
Business Capital GroupJohannesburg
Partner with customers to define business needs and elicit business requirements Produce artifacts that accurately depict customer needs for product implementation such as business requirements and process flow diagrams Facilitate requirements and design discussions Provide research and analysis in
It Service Desk Analyst Johannesburg
Agc RecruitmentJohannesburg
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing boardroom meetings, video conferences, and external client meetings. Maintain compliance with IT policies purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining experience in a support environment. Highly customer service focused with excellent communication and negotiation improvement mindset for operations and customer service. Highly motivated, results-oriented, and excellent
Field Services Coordinator
Johannesburg
have matric
Consultant:
Service Manager Midrand
IsanqaSouth Africa
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
It Service Management Administrator Johannesburg
Hire ResolveJohannesburg
Hire Resolve is seeking an IT Service Management Administrator for our client in the logistics industry. extensive knowledge of ITIL and experience in service delivery, incident and problem management, change management, request management, CMDB, and continuous service improvement. If you are a dynamic professional with organizational processes. Define and manage service-level agreements (SLAs). Engage with ITSM vendors the ITSM service desk platform FreshService. Configure workflows, automation rules, and service catalogue
It Service Management Administrator
Hire ResolveJohannesburg
Hire Resolve is seeking an IT Service Management Administrator for our client in the logistics industry. extensive knowledge of ITIL and experience in service delivery, incident and problem management, change management, request management, CMDB, and continuous service improvement. If you are a dynamic professional with organizational processes. Define and manage service-level agreements (SLAs). Engage with ITSM vendors the ITSM service desk platform FreshService. Configure workflows, automation rules, and service catalogue
Manager Services Wynberg, Sandton
Call The ConsultantSouth Africa
Relationship Management (CRM), ensuring smooth client interactions and satisfaction. Roles and Responsibilities:
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