Cycle Managing projects / processes Support Product in an Agile approach by proactively managing assigned ArgoCD or Flux Expertise with Helm in deploying and managing applications on Kubernetes clusters Data modelling standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification Assisting with the business cases Requirements management: Eliciting requirements Translating and simplifying different technologies Assist with identification and management of risks
Service Management Change Enablement Specialist and lead the transformation of IT Service Management processes administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow maintaining, and continuous improvement of IT Service Management processes and practices. - Extensive ServiceNow experience with specific focus on IT Service Management Change Enablement module. - Capable of providing Service Management modules: - Incident, Problem, Service request management, Service level management, and
reports to the CTO. The role provides for scoping, management, delivery and escalation support for technical technical and project management roles, the role demands a candidate who is able to self manage and deliver independently reports to the CTO. The role provides for scoping, management, delivery and escalation support for technical technical and project management roles, the role demands a candidate who is able to self manage and deliver independently practices, standards, and processes. Perform project management for ongoing projects Assist with escalations
automotive engineering. Responsible for CA Data Management of central sector and all plants and their guidelines and DFS (Windows) Perform housekeeping/monitoring/manage NAS using central applications iStore and DIVA and casr and, if required, adapt quota settings Manage Problem, Incident and Change process for dedicated weekends (changes) Serve as contact for data management related questions in the cloud Serve as interface resolveIT) Attend and moderate operation meetings Manage security vulnerabilities ESSENTIAL SKILLS REQUIREMENTS:
mastery of PIC processes
- AGILE Project Management knowledge and work experience
- Experience
components
- License services, administration, and management
- Software administration (e.g., software
lifecycle/deployment)
- Software License Management, installation updates, etc.
- FLEXLM knowledge
:
- System management experience (e.g., Ansible)
- Experience
releases etc.)
- Incident, problem, and change management
- Handling and fixing IT-security issues
mastery of PIC processes
- AGILE Project Management knowledge and work experience
- Experience
components
- License services administration and management
- Software administration (e.g., software
lifecycle/deployment)
- Software License Management, installation updates, etc.
- FLEXLM knowledge
- System management experience (e.g., ansible)
- Experience
releases etc.)
- Incident-, problem- and change management
- Handling and fixing IT-security issues
ITIL and ITSM such as Problem-Incident-Change Management processes
- Deep knowledge of Confluence
br />- Identity and Access Management
- Privileged Access Management (CyberArk, BeyondTrust, or
appropriate mitigation strategies
- Configuration Management
- Strong analytical and troubleshooting
Professional (CISSP), Certified Information Security Manager (CISM), or vendor-specific PAM certifications (e
experience specifically with Privileged Access Management (PAM) solutions, such as CyberArk, BeyondTrust
channel
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office soon as possible ROLE: Responsible for CA Data Management of central sector and all plants and their guidelines and DFS (Windows) Perform housekeeping/monitoring/manage NAS using central applications iStore and DIVA and casr and, if required, adapt quota settings Manage Problem, Incident and Change process for dedicated weekends (changes) Serve as contact for data management related questions in the cloud Serve as interface
Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting Assisting with Incident and Problem management by identifying and reporting re-occurring errors/problems to re-occurrences, in order to assist with Incident management. Utilising various resources to resolve critical further investigation and resolution. Escalating to management in said event/circumstances as described above Skills Problem solving Skills Time Management Skills Quality management skills Organisation skills Ability