objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues SAP Certification Bachelor's degree in IT or Accounting 8 years experience ESSENTIAL SKILLS SAP FICO
objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues SAP Certification Bachelor's degree in IT or Accounting 3 years experience ESSENTIAL SKILLS SAP FICO
integration steps across departments with the specialist departments involved. You ensure the implementation
telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance
and related services. Providing support through the designated support channels to our clients. Assist clients telephonically and on site. Providing support to senior and junior staff members as and when strong work ethic. Customer-Focused Attitude: Support Desk Educational Qualifications and Requirements: CompTIA Security, Microsoft Certified Desktop Support Technician (MCDST), and others Technical Skills mobile devices. Experience with remote desktop support tools and software. Customer Service Skills: Strong
COMMENCEMENT: As soon as possible ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading
to join their technical support team. Key performance areas: Technical support primarily DF products, but scope of work will also include support on the entire basket of products available Development of equipment is used. Providing telephonic and online support to dealers and end users Training of dealers and
delivery model. Manual Functional Testing Phases Support Automation Testing Development Compile and/or Validate Coordination of test environments Defect Management. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-2/3 DevOps role to ensure the highest Confluence, Jira, Jira Xray Log analysis End user support/ Incident-Problem management: ITSM Suite / BMC
monitor and observe software reliability in the supported environment Handing of incidents and changes in Development Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing in-line with the organisational Agile Working Model Supports the Product owner to shape the Product roadmap Ansible) Coordination between development and support environments ADVANTAGEOUS SKILLS: Knowledge of
develop and deploy SAC dashboards. 1st and 2nd level support for incidents (troubleshooting and resolving) for Proactively propose solutions to improve the support of (new) business processes. Action and coordinate required from time to time. Support with Go Live preparation and support during Go Live (could be on on weekends, late evenings) Coordinate and Support SAP Basis team with issues and during upgrades. Coordinate Coordinate with Application teams, interface partners, support teams and other module consultants. Monitoring