Our client requires the services of a Operations Engineer (Advanced) –Midrand/Menlyn/Rosslyn/Home Office Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLA's Degree and / or relevant qualifications DevOps (operations, configuration/development) experience in commercial Go-live preparation and post Go-live support. Operations experience (ticket handling, problem, incident
testing phases. Prepare and document standard operating procedures and protocols as well as required system Defect Management. Support operational excellence goals through strong operations knowledge. Resolve escalated
requirements Operate and maintain CA Cleanup Tool, casr, resmon and ca-its (e. g. cloud migration) Operate and knowledge database resolveIT) Attend and moderate operation meetings Manage security vulnerabilities Important: ADVANTAGEOUS SKILLS Knowledge of LINUX Redhat / Ubuntu Operating systems running in a virtualisation environment Basic knowledge of Redhat IDM Good knowledge of operation and maintenance of web applications (programming)
interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof manner
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
play a critical role in supporting our technical operations and providing top-notch IT solutions and be available configure, and update software applications and operating systems. Security : Implement and manage security
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Main Tasks: The primary tasks for the Technical Operations Specialist include the proactive monitoring and and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) mechanism between Technical (Basis) and Functional operations for SAP to function both optimally and efficiently
and go-live. Assist with compiling of user and operational manuals where needed. Action and resolve IM (Incident & PROD) General development and support in operational environment. Document requirements in appropriate technologies preferably in design, build, maintenance, operations and DevOps roles. Fluent in English – including