requirements: Relevant 3-year degree/ diploma (at least NQF level 6). MBA will be an advantage. 7 Years relevant experience experience, of which at least 2 years on management level preferable Good understanding of the ICT industry
ICT project Microsoft Office Suite – Intermediate Level or higher – Excel important Deep understanding and and communication skills at multiple stakeholder levels Proactive Risk and Issue Management skills Highly
Service Level Agreement Mean-Time-To-Respond time Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair time Understanding each client's Service Level Agreement contract and adhering to the required
Bachelor's degree in business administration, law, finance, accounting, computer science or a related discipline
Analysis
communicate efficiently and effectively at all levels of organization.
Qualifications
to effectively adapt to change Education Matric Level 4 FETC Short Term Insurance Qualification Higher
Analysis for Office WUSS packages. 1st and 2nd level support for incidents (troubleshooting and resolving) Monitoring SAC System Performance 1st and 2nd level support of the following technologies: Analysis
Material Master
Analysis for Office WUSS packages.