support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Monthly
support
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware
Serenity / Cucumber
o Apium
o Performance Centre
ADVANTAGEOUS SKILLS REQUIREMENTS:
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
limited to Microsoft Defender ATP, Azure Security Centre, and Windows Defender Firewall. Conduct regular
deploy your solutions with our agile toolchain. No on-call duty required at this point Monthly
requirements, please apply today Alternatively give us a call on 021 180 4090 and one of our consultants will
suppliers 1st/2nd level support • Log calls. • Assign priority to calls low, medium, urgent, high, critical
solutions with our agile toolchain.