Property Management Software Industry requires a Customer Success Consultant for their call centre in Somerset appropriate Handle and resolve customer requests and complaints Minimize customer churn by pro-active client client consultations Improve customer experience through product support in product design and product development make informed decisions Passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
group of companies operating in the financial services industry across various jurisdictions. The business solution. The company works with global banks, Money Services Businesses (MSBs), Non-Government Organisations business is looking to appoint a Head of Client Services. This will be a remote work opportunity. The business business with global banks and money services businesses, providing market data and analytics and an a Head of Client Services to: establish and manage their end-to-end client services function, to take
Global Company supporting and developing SAAS product. Cape Town office is the technical support hub Ensure that all teams across various work streams collaborate to effectively provide world class support to client base. Relevant degree Minimum of 5 years working with SAAS products Solid technical
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Reference: PE010844-LM-1 Role Purpose: The Facilities Services Coordinator will be responsible for oversight operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments needs of the organisation and drive an approach of service excellence within the team. Requirements: Relevant
Management, Problem Management, Change Management, Service management)Process Specific Skills:
Service Delivery is vital
IT Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing systems, including anti-virus software, print services and email provision Provide secure access to the including desktop OS, server OS and supporting services(including Enterprise Active directory domain management
– Corporation for Deposit Insurance (Financial Services) Preference will be given to previously disadvantaged Hybrid Position Overview: A blue-chip financial services group is keen to appoint an Applications Manager
Technical department and ensure high level of customer services, this includes counter support, telephonic
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).