Johannesburg
Negotiable
We are looking for a Service Desk Manager to support Application Support teams across
high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation
the standard operating procedure model for the Service Desk.
What you’ll do:
5 years proven management experience in an IT Service Desk environment, with a specific focus on application
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Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow
issues are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring
year's experience
Must have experience with service desk ticketing systems and remote support tools
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Rainmaker Acquisiton CcJohannesburg
The service desk manager is responsible for managing daily operations of the service desk, managing the
the service desk team, representing the team to other stakeholders, and helping to ensure that the service
improving. To meet these many demands, a good service desk manager must have: The ability to build a
understanding of the strategic vision for the service desk and the ability to set the long-term direction
Knowledge and understanding of best practices for service management. Strong communication skills, including
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Business Capital GroupJohannesburg
Partner with customers to define business needs and elicit business requirements Produce artifacts that accurately depict customer needs for product implementation such as business requirements and process flow diagrams Facilitate requirements and design discussions Provide research and analysis in
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South Africa
R0 per month
Employment Equity Plan.
Media Assistant ICT Services - Gqeberha, South Africa
services primarily in support of the teaching and learning
equipment knowledgePunctualityService excellenceGood communicatorAbility
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Agc RecruitmentJohannesburg
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing
purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining
experience in a support environment. Highly customer service focused with excellent communication and negotiation
improvement mindset for operations and customer service. Highly motivated, results-oriented, and excellent
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Dante Group Pty LtdBoksburg
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements:
Must have matric MUST have experience as field service coordinator in the generator / compressor industry
Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After
hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
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Dante Group Pty LtdBoksburg
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements:
Must have matric MUST have experience as field service coordinator in the generator / compressor industry
Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After
hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
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Johannesburg
have matric
MUST have experience as field service coordinator in the generator / compressor indu
s on Booking Services/Defects on orders receivedProcess on Breakdowns Service Level Agreements
callsStandby to open workshop for field service technicians
Consultant:
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Average Annual Salary
for In Service Training P1 And P2 Training In Mechanical Engineering jobs in South Africa
R 713,744
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