The client services manager will form part of the dedicated team based at the Clients offices. The aim efficiency improvement initiatives. The client services manager will be accountable to identify savings
As a graduate project manager, your role spans a wide range of responsibilities aimed at enhancing organizational efficiency and customer satisfaction. You will oversee Customer Relationship Management (CRM), ensuring smooth client interactions and satisfaction. Roles and Responsibilities: Driving s
currently looking to employ a Level-1 IT Field Service Technician based in George (Western Cape). A wonderful
We are looking to hire a Head of IT Service Management (ITSM) who will be responsible responsible for leading and managing the IT service management functions within the organization. This role and maintenance of IT service management frameworks and ensuring that IT services meet the needs of the closely with various stakeholders to align IT services with business goals, drive continuous improvement Strategy
with client representatives, service providers and other areas within Service Management
and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional
and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional
experience in strategic sourcing of ICT services, contract and Service Level Management
Experience in
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric