purpose of an Infrastructure Team Lead is to oversee and manage a team responsible for maintaining, troubleshooting deployment of devices of an organization or a client. The team lead is typically responsible for planning, organizing work of the infrastructure team, as well as communicating with other teams within the organization. The The infrastructure team lead's role may include a variety of responsibilities, such as managing the deployment They may also be responsible for managing the team's resources, and timelines. This will entail managing
we have established relationships with industry leaders and a vast majority of our business is repeat business seen as an extension of the client's IT Operations team. You will be expected to consistently strive to understood and documented in SLA (Service Level Agreement) and Service Level Requirements (SLR) documents OLAs (Operational Level Agreements) and, in some cases, other SLAs and agreements that underpin the SLAs customers. Review service scope, SLAs, OLAs and other agreements on a regular basis. Ensure that all changes are
we have established relationships with industry leaders and a vast majority of our business is repeat business Service & Network Specialist to join its Cape Town team. You will carry out daily administrative task pertaining customers. Provide data and reporting of trends to the team and others in ad-hoc, weekly, monthly and as needed available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
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Developer to become a key player in their dynamic team. This full-stack development role involves managing technologies for their business and clients. As a market leader in the automotive marketing sector with over 20 abilities. Ability to work independently and in a team environment. Development Technologies: Back-End
recruiting for an experience Onsite Engineer to join our team. Job Purpose: The Primary duty of the OSE is to be assigned specific client sites by the OSE team leader for which they will be directly responsible in tool) Provide hands on support for other IT teams, i.e. Linux team Undertake other tasks as assigned by management assistance of mid-Level tech or Team Leader Escalate to relevant team/senior if beyond ability or responsibility maintenance and support Communication/Soft Skills Team player Excellent communication skills, written and
friendly support professional to join our growing team and provide top-notch service to our customers telephonically Working on escalations within Service Level Agreements. Continuous interaction with clients and business share the information with relevant departments and team members. Matric certificate and/or IT related certificate
collaborative and innovative environment where all team members' contributions are valued. Job Description: technical issues. Collaborate with vendors and internal teams to find optimal solutions. Security Implementation: including contract negotiations and service agreements. Technical Leadership: Provide guidance and mentorship engineers. Plan and conduct training programs to enhance team capabilities. Documentation: Maintain comprehensive Ability to work independently and as part of a team. Strong organizational skills and attention to detail
with all candidates and clients. The Unified Comms Team has responsibilities focused around the smooth running outbound call centres. As a member of the Unified Comms Team you will help set the technical strategy for customers Project, Transition and Service Delivery management teams to assist in the smooth transition and acceptance will be required to support the 1st and 2nd Line team out of hours as part of an on-call rota. ROLE RESPONSIBILITIES: engineers. Assisting with the development of 2nd Line team engineers. Providing input to customer facing Technical
we have established relationships with industry leaders and a vast majority of our business is repeat business oversee system testing and validation alongside fellow team members. The candidate should possess at least 3 system testing and validation procedures with other team members. Create technical documentation for reference and data scientists from other teams. Work closely with their in-house team as well as outsourced service interpersonal skills Deadline driven. Clear communicator Team-player Proactive Solution-driven Ready to be accountable