ensure efficient handling of application support tickets. We prioritise customer satisfaction, addressing
ensure efficient handling of application support tickets. We prioritise customer satisfaction, addressing
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite
platform UI5 SAP S4Hana Fiori Operations management Ticket handling / SLA Any additional responsibilities
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
Maintain interaction with business analysts, change agents as well as project managers to create synergies
Maintain interaction with business analysts, change agents as well as project managers to create synergies
problem management, maintenance, and enhancement tickets raised by the end users. Evaluate and demonstrate