you a highly skilled and experienced Technical Operations Manager? Do you thrive in a fast-paced, high-pressure dynamic and innovative company. As the Technical Operations Manager, you will play a crucial role in managing managing their day-to-day technical operations, overseeing their cloud infrastructure, systems, and products products. As a Technical Operations Manager, you will be responsible for: Managing and overseeing our technical and offboarding experience Documenting standard operating procedures (SOPs) and IT policies Managing IT
shaping protocols for determining optimal power plant operating parameters, thereby enhancing the overall commercial commercial and technical performance of the plants. If you are passionate about innovation and driving
evaluation skills Project management skills Good training/facilitation skills Excellent planning and organising versions. To extend materials to new Slocs and plants. Responsible for the continuous research and investigations queries. Development of user manuals and procedures. Training of users regarding the use of the system and their
evaluation skills Project management skills Good training/facilitation skills Excellent planning and organising versions. To extend materials to new Slocs and plants. Responsible for the continuous research and investigations queries. Development of user manuals and procedures. Training of users regarding the use of the system and their
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Responsibilities Operational Readiness Collaborate with cross-functional teams to develop operational readiness applications, and infrastructure deployments Define operational requirements, including monitoring, maintenance and develop mitigation strategies to ensure operational readiness Assist in contingency planning for components are configured and tested according to operational requirements Develop deployment/release checklists incidents in a timely manner, minimizing impact on operations This will include post-incident processes to
focused on construction solutions, such as DMS, Plant Analysis, HR and Payroll Software, Facial Recognition
Management: Efficiently handle user calls to uphold operational efficiency and user satisfaction
Customer
improvement initiatives to elevate service quality and operational efficiency of financial systems
Skills
Netsuite systems
Proven ability to support and train users on system functionalities effectively
Systems Support Lead to oversee financial systems, train users, optimize processes, and drive strategic projects Management: Efficiently handle user calls to uphold operational efficiency and user satisfaction Customer Relationship improvement initiatives to elevate service quality and operational efficiency of financial systems Skills & Netsuite systems Proven ability to support and train users on system functionalities effectively Qualification: