EDUCATION: None REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: Minimum 3 years' experience in messaging communication communication, analysis, and design DESIRED EXPERIENCE: Expertise and familiarity with the Intersystem coding errors. • Messaging, analysis and design • Experience in Service Orientated Architecture (SOA) modelling information systems • Data structures and data transfer mechanisms • Knowledge of HL7 and FHIR messaging protocol
What youll be doing:
Provide day-to-day support for our in-house software applications
creation of user guides and training materials.
Conduct user training sessions to enhance software
/>Required Skills:
Proven experience in application support, preferably with SQL-based
To provide business support; end-user access control, end-user training, perform month-end tasks; and Electronic Forms. TRAINING AND DEVELOPMENT · Maintain and Contribute to end user training manuals. · Performs Performs end user training across all regions. · After hour support. NEW BUSINESS INITIATIVES · Input into into the design , development ,testing, training and implementation of new business initiatives e.g. Oracle problems TECHNICAL SKILLS · Basic accounting experience · Information processing and database concepts
To provide business support; end-user access control, end-user training, perform month-end tasks; and Electronic Forms. TRAINING AND DEVELOPMENT · Maintain and Contribute to end user training manuals. · Performs Performs end user training across all regions. · After hour support. NEW BUSINESS INITIATIVES · Input into into the design , development ,testing, training and implementation of new business initiatives e.g. Oracle problems TECHNICAL SKILLS · Basic accounting experience · Information processing and database concepts
/>Skills and experience required:
Certificates
technical background in our support centre to provide online and telephonic service and support to external be focused and equipped to provide an outstanding customer service experience. Duties would include, but but not limited to: Provide guidance, mentoring and feedback to Level 1/2 support representatives in a a positive and constructive manner. Provide advanced troubleshooting to resolve any escalated requests Manage and meet defined SLAs for each request. Provide frequent updates on all outstanding incidents/service
infrastructure. You need to have at least 4 years experience dealing with hardware and user support. This qualification IT A and N Certificates At least 4 years experience dealing with desktop hardware in large companies Duties and Responsibilities: Direct assistance : Provide first-line support to the company group employees technology environment Application Software Support : Provide assistance with a wide range of application software configure their devices. End-User Training : Deliver basic training to users on various software and technology
Business Analysis experience ● Insurance domain knowledge – CL, Claims, Finance, Experience working on the of work content, team dynamics and challenges ● Provide 3rd line incident support to business ● Accountability changes (Fix New features) ● Collaborate with training and change management to ensure smooth transition production in support of business readiness. ● Provide test requirements to testers ● Incident support:
Endpoint Technician, you will play a crucial role in providing technical support, troubleshooting, and maintenance range of technology and software. Responsibilities Provide technical support and troubleshooting for end-user software issues Respond to IT support tickets and provide timely resolution Collaborate with team members technologies and industry trends Requirements Proven experience as an Endpoint Technician or similar role Strong of hardware, software, and operating systems Experience with device imaging and software deployment Excellent