development skills and architecture expertise to handle the complexities of our system. You will work on
new technologies and systems as needed
integrating REST APIs. Strong expertise in JSON data handling and processing. Salary Negotiable
provide client specific IT support to the End Users, handle IT related problems in order of priority and within
Delete). Ensure all incidents and requests are handled in compliance with relevant SLAs. 3.SLA Management:
Support software products on-site and telephonically Handle customer inquiries externally via phone Collaborate
leaders to enhance customer experiences.
- Handle miscellaneous duties and responsibilities as defined
overflow: Assist the system administration team by handling additional work within the company technology
Proficient in Microsoft 365 applications and data handling tools like SQL, Power BI, and other reporting
performance metrics Incident Management: Efficiently handle user calls to uphold operational efficiency and