and software issues in line with customer SLA. Manage the ticketing system by prioritising, categorising skills Excellent customer service, stakeholder management and communication skills, solutions-focused,
with the delivery team.  Â
Analyst, you will be responsible for creating and managing reports from PowerBI, analyzing and extracting PowerPivot and Excel. Skills in Data Analysis, Data Management and Data Reporting. Tableau, Python, MySQL, SQL
platform. Collaborate with business analysts, product managers, and other stakeholders to gather and analyze organizational skills. Knowledge of SQL and database management. Familiarity with Agile/Scrum methodologies.
requirements. This position entails crafting and managing tailored reports for diverse clientele, guaranteeing role Proficient in SQL and adept in database management Advanced proficiency in Excel, particularly in
requirements. This position entails crafting and managing tailored reports for diverse clientele, guaranteeing role Proficient in SQL and adept in database management Advanced proficiency in Excel, particularly in
technologies.
meetings with clients to address potential issues, and manage weekly reporting processes including journal module