attention to detail and goal orientation. High level of integrity, honesty, and reliability. Willingness
3 rd party supplier) Operations (2 nd and 3 rd Level) Steering and coordination between the various teams
analysts Ensure appropriate test environment access levels for testers Follow up on defect fixes identified
soon as possible ROLE: Operations (2 nd and 3 rd level) Development of new functionality (backend, frontend)
stakeholders and management on an appropriate level of detail Agile mindset (knowledge of agile processes
for closing the same within defined SLAs (Service Level Agreements) Responsible for troubleshooting issues
work even in the event of high impact, high stress-level incidents. Excellent interpersonal and organisational
interpersonal communication A team player with high level of dedication Great analytical, critical thinking