Minimum Technical Skills Minimum three years' experience in testing software solutions especially in a Minimum four years' experience as a Manual Test Analyst. Minimum two years' experience in executing automation automation scripts. Experience in using test tools - Quality Centre, Unified Functional Testing, and Quick
Requirements:
Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system) (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· Data Usage Usage Reports.
· Following and Maintaining call logging procedures.
· Fault finding reports
Knowledge & Experience:
to apply. Requirements: - At least 2 years of experience in designing and building cloud solutions - Great field - Work closely with the Network Operation Centre and major cloud platforms - Strong IT security security for cloud and internet connectivity - Experience with cloud-native monitoring tools Responsibilities:
land an interview:
Lifecycle Management (TLM) in IT
· Prior experience in the role of an Infrastructure Architect/Solution
In-dept knowledge and practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage
)
· Practical experience in the special context of TLM.
· Practical experience in IT Operations
required.
· In-depth knowledge and practical experience with frameworks and guidelines (ITIL standards)
relevant for IT Operations.
· Practical experience with the classical IT Infrastructure Operations
Information Technology 3 - 6 years similar work experience SAP Module Configuration Development documentation support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Monthly
Information Technology
ITIL Certification advantageous 8 years working experience in IT Service Management Over 5 years working ServiceNow Over 5 years sound JavaScript development experience and willingness to quickly learn ServiceNow development them their desired reports Use your Service Now experience to exercise governance on the reporting developments deploy your solutions with our agile toolchain. No on-call duty required at this point Monthly
Serenity / Cucumber
o Apium
o Performance Centre
ADVANTAGEOUS SKILLS REQUIREMENTS:
experience
· Agile working experience
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED
Diploma / Degree (Preferable) & 5+ years of experience
· ISTQB Advanced Level Agile Technical Tester