associated project risks.
- To comply with the Alexander Forbes Project Delivery Framework.
- Passing
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Technical Competency: focus areas include, but are not limited to: Diagnose and resolve core IT problems efficiently: Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Customer Service: focus areas include, but are not limited to: Deliver exceptional and professional client
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Technical Competency: focus areas include, but are not limited to: Diagnose and resolve core IT problems efficiently: Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Customer Service: focus areas include, but are not limited to: Deliver exceptional and professional client
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Field Support: focus areas include, but are not limited to: Compliance with customer rules, processes and Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Management (ITSM): focus areas include, but are not limited to: Risk Management: Identify, log, and communicate
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Field Support: focus areas include, but are not limited to: Compliance with customer rules, processes and Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Management (ITSM): focus areas include, but are not limited to: Risk Management: Identify, log, and communicate
/>Responsibilities and expectations but not limited to:
Support Engineer is needed to assist with but not limited to maintenance and configuration of our internal
computer, network and infrastructure systems to limit work disruptions within the company locally.
Responsibilities, but not limited to:
Understanding of the ethical considerations and limitations of generative AI. Experience in utilizing Microsoft