Service Manager needed. ● Monitor and manage the performance of the service and logistic departments departments ● Manage the profit expectation of these departments ● Managing and monitor the petrol usage of the the service and logistics departments ● Ongoing performance management of the service and logistics departments expected to monitor and control leave for the service and logistics departments ● Maintain a positive within the service and logistics departments Essential ● Must have experience in managing a service division
client is in need of a Service Manager to ensure optimal delivery of services with minimum disruption analysis, root cause analysis, and SLA metrics and management. Identify areas for improvement of overall customer CRM to be used for surveys Attend to customer service reviews at agreed frequency with the customers customers that all reporting, incident tracking and service delivery and assurance components are available customer contract queries and ensure delivery of services as per the contracted requirements Represent the
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
External Client Service Account Manager – Gauteng Permanent position Matric certificate/ Grade 12 BCom qualification working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release
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We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and the Service Desk.
What you’ll do:
Fire, HVAC and Wet Services company seeks a Regional Project Manager to do project planning and organizing project management, contract management, risk and quality management, and service provider management. You resourcing, project management, project financial management, OSHEM and compliance management, sales and marketing in project management of the built environment, experience in Fire, HVAC, and Wet Services. R4 0 000 -45
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including the
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards levels of support, managing incidents, and ensuring continuous operation of IT services. Focusing on continual