department staff, including education, training, and call centre specialists. ● Advises human resources on staffing
attention of the Assistant Manager and the Outbound Call Centre Agent.
and maintain the image of the company via the call centre by effectively communicating with Corporate Consumer
requires a Customer Success Consultant for their call centre in Somerset West. Drive and own the new client
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Experience with Agile software development and call centre/logistics environments. Excellent communication
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage
resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage