be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
innovations.
What will be required of you:
innovations. What will be required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
// Develop a Marketplace program strategy for agents and possibly distributers in South Africa. // Analyze opportunities for improvement. // Design Loyalty marketing campaign guides. // Define and review yearly the rewards in English and Afrikaans, oral and written, is required.
// Develop a Marketplace program strategy for agents and possibly distributers in South Africa. // Analyze opportunities for improvement. // Design Loyalty marketing campaign guides. // Define and review yearly the rewards in English and Afrikaans, oral and written, is required.
cross-functional teams to develop and enhance retention campaigns using cutting-edge analytical insights, including drive operational excellence within our retention call center model. Leverage your consumer marketing experience craft innovative acquisition and re-contracting campaigns, backed by data-driven insights. Manage agency/vendor
cross-functional teams to develop and enhance retention campaigns using cutting-edge analytical insights, including drive operational excellence within our retention call center model. Leverage your consumer marketing experience craft innovative acquisition and re-contracting campaigns, backed by data-driven insights. Manage agency/vendor
execute change interventions, such as communication campaigns, training programs, and stakeholder engagement execute change interventions, such as communication campaigns, training programs, and stakeholder engagement with key stakeholders, influencers, and change agents across the organization. Facilitate critical decision-making escalate issues as appropriate. Qualifications and Requirements: Bachelor's degree in a relevant field (e.g
IT Support Manager required in Westville Durban. Job Purpose: Supervises information technology (IT) Internet access, and continually assesses needs and requirements, Organises support, troubleshooting, and repair department staff, including education, training, and call centre specialists. ● Advises human resources on staffing
loyalty. This role requires a data-driven approach to manage customer segmentation, campaign management, and lifetime value. Campaign Management: Plan, execute, and optimize multi-channel CRM campaigns including email relevant communications. Use segmentation to inform campaign strategies and personalize customer interactions interactions. Data Analysis and Reporting: Analyse CRM campaign performance and customer behaviour data to derive