Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
experience with software test tools, i.e. Quality Centre, Quick Test Professional, Unified Functional Testing
on status of environmental controls in the data centre.
accurately, to write and execute test cases using the centre tools and also do bug tracking, and integrate testing
operational reporting service center (contact centre)-must understand these processes Transformation
years experience All calls to be attended to and resolved timeously Escalate the calls where necessary Troubleshoot application that are syncing to Head Office and log the calls and troubleshoot where there's issues, Ability to connection, Replace hardware where necessary, Escalate calls where necessary, Ability to troubleshoot Office
candidate will have a strong understanding of user-centred design principles, excellent problemsolving skills and development teams to ensure a cohesive, user-centred design process.
Present and justify design
for an IT Support Manager at their Distribution Centre in Centurion Efficient day to day running of the ideal candidate will have knowledge of Distribution Centre operating procedures and experience on the following