high-priority incidents and service requests. ● Work with 1st and 2nd line support teams to ensure timely high-priority incidents and service requests. ● Work with 1st and 2nd line support teams to ensure timely delivering exceptional results for clients. ● Ability to work independently, manage multiple client engagements
for the coordination, administrative and technical work in planning, organising and directing incident investigation
for the coordination, administrative and technical work in planning, organising and directing incident investigation