Key Responsibilities : Screening of all telephone calls and directing of inquiries Monitoring and following electronically Communicating with internal and external clients in writing Maintaining the calendar and scheduling
JOB DESCRIPTION ● Answering telephone calls in a professional manner ● Taking and passing on messages ● Keep a neat front area ● Welcome and assist clients arriving at the firm ● Receiving and sorting the
Reception duties (answering calls (office intercom) / meet and greet of clients) Identify and deliver efficiencies
outstanding client service at all times. Experience in managing a high volume of phone calls. Responding
Screening calls Relaying accurate messages to relevant department/person Directing clients/visitors to
Professional PA, Administrator, City Centre, Cape Town. Company Name: kli recruitment. Cape Town (Southern
and effectively answering telephone calls and transferring calls to the area/person concerned ·Performing
people on reception ● Ensure no calls are dropped and that every client gets a friendly, rapid and helpful
courteous manner. -Answer a high volume of incoming calls -Communicate and liaise verbally and in writing availability of staff likely to receive inbound calls and/or sales counter enquiries. -General administrative
with company standards; receiving all incoming calls and distributing them to the appropriate extensions 1. Manage Switchboard 2. Receiving of Incoming Calls 3. Message taking 4. Greeting visitors and customers