Attend to the switchboard, directing all phone calls to the relevant person in a professional manner control and adjustments as needed. Coordinate with Centre Management regarding aircon faults to ensure the coordinate small office-bound events. Liaise with Centre Management for activation and deactivation of parking
Attend to the switchboard, directing all phone calls to the relevant person in a professional manner control and adjustments as needed. Coordinate with Centre Management regarding aircon faults to ensure the coordinate small office-bound events. Liaise with Centre Management for activation and deactivation of parking
incoming calls (client service, switchboard) Dealing with all client queries with the calls that are open and new calls that are coming in. Managing IT engineers, sending the engineers the calls that come for the call that the engineer is attending, handling anything related from beginning of the call till the the call is finished. Filing, scanning of job cards. Emailing, browsing on the internet for information information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update and
incoming calls (client service, switchboard) Dealing with all client queries with the calls that are open and new calls that are coming in. Managing IT engineers, sending the engineers the calls that come for the call that the engineer is attending, handling anything related from beginning of the call till the the call is finished. Filing, scanning of job cards. Emailing, browsing on the internet for information information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update and
3 Creating and sending requisitions to service centre manager for approval. 2.4 Placing of orders with providing feedback to operations and the service centre manager. 2.6 Ensuring that all record keeping for
3 Creating and sending requisitions to service centre manager for approval. 2.4 Placing of orders with providing feedback to operations and the service centre manager. 2.6 Ensuring that all record keeping for
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal