reality. The travel consultants provide world-class service by effectively managing and coordinating the selling quotations to customers/agents by discussing client requirements either via call centre or over e-mail e-mail advising on suitable options in line with customer requests and striving to exceed expectations. Achievement pride in your quality of work. Offer world-class service. Develop a culture and strive to exceed expectations
accommodation, flights, allotments and all other services as required
Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with the accounts dept with regard regard to customer account queries Communicate with dispatch with regards to customer special requests regard to customer branded orders Communicate with the buying dept with regards to customer special buy-out Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process
Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with the accounts dept with regard regard to customer account queries Communicate with dispatch with regards to customer special requests regard to customer branded orders Communicate with the buying dept with regards to customer special buy-out Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process
with a pleasant speaking voice and strong customer service skills to join their team. In this role, you smooth and efficient customer experience. Your responsibilities will include handling calls and bookings, problem-solving
incoming customer calls on Ocular
Answer incoming emails on Ocular
Process customer quotations
Process customer purchase orders
Attend to customer queries
Communicate with the accounts
dept about customer account queries
Communicate with dispatch with regards to customer special requests
regard to customer-branded orders
Communicate with the buying dept with regards to customer special
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy Establish, develop and maintain positive business and customer relationships; – Always put the team first by
ideal candidate will be responsible for managing customer relationships, providing administrative assistance
Key Responsibilities:
Customer Relationship Management/Administration:
Assist loading and assigning leads.
Manage and update customer information in the CRM system.
Sales Management:
Handle all incoming calls from reception, forward them to the necessary team administrative role, preferably within a Sales or Customer Service environment.
Experience in using software
ideal candidate will be responsible for managing customer relationships, providing administrative assistance to facilitate the efficiency of the Sales team. Customer Relationship Management/Administration: Assist loading and assigning leads. Manage and update customer information in the CRM system. Sales Team Support: Communication Management: Handle all incoming calls from reception, forward them to the necessary team administrative role, preferably within a Sales or Customer Service environment. Experience in using software
ideal candidate will be responsible for managing customer relationships, providing administrative assistance to facilitate the efficiency of the Sales team. Customer Relationship Management/Administration: Assist loading and assigning leads. Manage and update customer information in the CRM system. Sales Team Support: Communication Management: Handle all incoming calls from reception, forward them to the necessary team administrative role, preferably within a Sales or Customer Service environment. Experience in using software