Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please
Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Responsibilities: - Answering and directing phone calls in a polite and professional manner - Greeting and industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
Responsibilities: - Answering and directing phone calls in a polite and professional manner - Greeting and industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
within financial services/insurance/similar Strong Discovery Product knowledge IFA compliance MINIMUM THREE
within financial services/insurance/similar Strong Discovery Product knowledge IFA compliance MINIMUM THREE
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
experience in a debt collections/ commercial/ or contact centre environment
SPECIAL REQUIREMENTS
Valid
claims and lift cheques
Receive and analyse calls
Process customer request as per RD cheque policy