through lead process and other. Manage all incoming calls and forward to the necessary team member and take
PURPOSE Answering of the switchboard and directing calls to correct the department or person. RESPONSIBILITIES
office Answer, screen and forward incoming phone calls from all Group companies Ensure reception area is
Reception duties including answering and directing calls, control of stationery and ad-hoc duties linked
Answering of the switchboard and directing calls to correct the department or person.
and new employees etc.).
Reception duties including answering and directing calls, control of stationery and ad-hoc duties linked
participation Coordinating Customer Satisfaction Survey calls and requesting results Collating Training sessions
and schedule appointments
Answer, screen and forward any incoming phone calls while providing basic information when needed.<