for a Pump Service Coordinator Receive calls and faxes/e-mails from customers regarding service quotations processing Coordinate schedules of Service Engineers for on-site service requirements Provide frequent order order status feedback to customers. 3-5 years in an admin coordinator/support/sales support role (preferably (preferably in a pump manufacturing or pump service environment) Technical qualification will be advantage
administrator to join a rapidly growing financial services firm. You will work as part of a highly professional that the business is able to deliver outstanding services.
Skills & Requirements:
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of order confirmation of commercial terms to the customer Place purchase order with product competency centre with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) fulfilment of pre-established standards and policies to achieve customer satisfaction Monitors and resolves
all pay queries from EE's and dealing with customer service and queries •Handling all insurance claims stock/inventory •Delivering documents to SARS (Customs) when needed •Invoice job cards on a daily base and external customer •Ensure department adheres to ISO 9001 Quality Processes and standards •Ensure department Processes and standards •Ensure department adheres to ISO 45001 Health and Safety standards Behavioural Advanced level •Work Independently - Advanced level •Customer focus - Advanced level Candidates MUST have the
with predefined work objectives (as per agreed standard operating procedures. Key performance areas Deliver work activities according to set standards in order to satisfy customers. Execute work activities effectively own work according to set operating procedures service level agreements. Execute work in line with governance make sure that performance targets are met and standard operating procedures are adhered to. (daily to and organising Delivering results and meeting customer expectations Following instructions and procedures
Introduction One of the TOP banks in S.A. Description One of the TOP banks in S.A. is seeking an experienced
support services. BASIC JOB DESCRIPTION Provide specific administrative support to customers Attend Attend to various standard enquiries, as well as urgent pension-related enquiries in the absence of the attach certified documents in accordance with standard procedure. Explain medical benefits/processes etc.) as requested, according to the required standards. Manage all telephonic queries appropriately
support services. BASIC JOB DESCRIPTION Provide specific administrative support to customers Attend Attend to various standard enquiries, as well as urgent pension-related enquiries in the absence of the attach certified documents in accordance with standard procedure. Explain medical benefits/processes etc.) as requested, according to the required standards. Manage all telephonic queries appropriately
support services. BASIC JOB DESCRIPTION Provide specific administrative support to customers Attend Attend to various standard enquiries, as well as urgent pension-related enquiries in the absence of the attach certified documents in accordance with standard procedure. Explain medical benefits/processes etc.) as requested, according to the required standards. Manage all telephonic queries appropriately
support services. BASIC JOB DESCRIPTION Provide specific administrative support to customers Attend Attend to various standard enquiries, as well as urgent pension-related enquiries in the absence of the attach certified documents in accordance with standard procedure. Explain medical benefits/processes etc.) as requested, according to the required standards. Manage all telephonic queries appropriately