overall administration to ensure efficiency at the Centre.
Qualifications
by discussing client requirements either via call centre or over e-mail advising on suitable options in
consultant experience at an intermediate level in an inbound tour-operating environment for a minimum of 3
customers
to customers Answer all incoming calls professionally Direct calls to various departments Take messages messages and ensure that all calls are followed up on Manage stationery requirements Maintain health and safety
to customers Answer all incoming calls professionally Direct calls to various departments Take messages messages and ensure that all calls are followed up on Manage stationery requirements Maintain health and safety
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy
Responsibilities: ● Handling of incoming and outgoing calls by means of a friendly and well-informed service administrative skills (e.g. typing, filing, returning calls, taking messages, visitors’ log sheets, etc.) ●
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