incoming calls (client service, switchboard) Dealing with all client queries with the calls that are open and new calls that are coming in. Managing IT engineers, sending the engineers the calls that come for the call that the engineer is attending, handling anything related from beginning of the call till the the call is finished. Filing, scanning of job cards. Emailing, browsing on the internet for information information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update and
incoming calls (client service, switchboard) Dealing with all client queries with the calls that are open and new calls that are coming in. Managing IT engineers, sending the engineers the calls that come for the call that the engineer is attending, handling anything related from beginning of the call till the the call is finished. Filing, scanning of job cards. Emailing, browsing on the internet for information information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update and
all incoming calls promptly and politely; assessing callers requirements; transferring calls; taking messages;
all incoming calls promptly and politely; assessing callers requirements; transferring calls; taking messages;
appropriately Answer, screen and forward any incoming phone calls while presenting essential information when needed
candidates Dealing with overtime, standby allowances and call outs Administration of Time & Attendance system
candidates Dealing with overtime, standby allowances and call outs Administration of Time & Attendance system
chairperson, managing correspondence and phone calls.
and execution of minutes, in meetings, conference calls or in client consultation;
clerical duties, including filing, answering phone calls, responding to emails and preparing documents Perform