CORE DESCRIPTION
To render an efficient debt collection service in order to meet Telkom's business objectives and to manage debtors effectively through sound credit
management principles.
CORE COMPETENCIES
FUNCTIONAL KNOWLEDGE
Telkom Procedures; Report Analysis
Responsibilities: Switchboard Enquiries Complaints Tracking reps daily, weekly and monthly reports H/O weekly Monthly company for accurate billing purposes. Skynamo (Rep Platform): Adding New customers, removing customers customers, updating H/O Customers and store changes and rep changes Check Wix (Website) daily for customer enquiries application forms to new customers Reps enquiries and assistance Capturing of reps reports sent daily Orders & remind John about Meetings BDC Month End reports and reps visit checklists Double check order processor on
Responsibilities: Switchboard Enquiries Complaints Tracking reps daily, weekly and monthly reports H/O weekly Monthly company for accurate billing purposes. Skynamo (Rep Platform): Adding New customers, removing customers customers, updating H/O Customers and store changes and rep changes Check Wix (Website) daily for customer enquiries application forms to new customers Reps enquiries and assistance Capturing of reps reports sent daily Orders & remind John about Meetings BDC Month End reports and reps visit checklists Double check order processor on
filling etc. Assist Sales reps with doing quotations, sending it to client or reps, and follow up with clients
filling etc. Assist Sales reps with doing quotations, sending it to client or reps, and follow up with clients
time.
between clients, Sales Reps and Management where required. Pass on leads to Sales Reps / Close and execute
between clients, Sales Reps and Management where required. Pass on leads to Sales Reps / Close and execute
clients, Sales Reps and Management where required.
Pass on leads to Sales Reps / Close and execute