We are seeking an individual with experience in customer experience research, sentiment analysis and social growing the company's CX and social listening service offerings for clients across Africa. This would eye for detail and a passion for understanding customer experience in Africa, we encourage you to apply
You have experience dealing with customers, are analytical (comfortable with data), and a great problem You excel in building relationships both with Customers and internal stakeholders. If you're passionate to hear from you About the role Junior Success Consultant to join our esteemed team. You will work on a building relationships with clients on a client service level, campaign development, and management. You Coordinate and manage various digital marketing services for your clients Ensure a smooth and timeous workflow
You have experience dealing with customers, are analytical (comfortable with data), and a great problem You excel in building relationships both with Customers and internal stakeholders. If you're passionate to hear from you About the role Junior Success Consultant to join our esteemed team. You will work on a building relationships with clients on a client service level, campaign development, and management. You Coordinate and manage various digital marketing services for your clients Ensure a smooth and timeous workflow
Fully bilingual English & Afrikaans (reading, writing and speaking) § At least two to three years
Fully bilingual English & Afrikaans (reading, writing and speaking) § At least two to three years
in English and Afrikaans; • Computer literate (MS Office); • Strong customer service orientation; • Excellent
in English and Afrikaans; • Computer literate (MS Office); • Strong customer service orientation; • Excellent
English and Afrikaans;
Computer literate (MS Office);
Strong customer service orientation;
and cost optimisation. Analyse customer wants and needs to ensure customer satisfaction in innovation and packaging for new product development purposes. Ensure customer sign-off on new products. Ensure all information new fabric ranges. Relationship management with customers, ensuring consistent communication regarding new follow-up. Liaise with Key Account Manager and customer regarding packaging requirements Manage the channels is advantageous Fully Bilingual (English and Afrikaans) Enthusiasm, self-motivator and creative about
level of professionalism and service with external and internal customers, enhancing the company image marketing material and field travel. Manage consultants and marketing and promotion agencies. Provide