knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
management, and ensuring an exceptional customer experience across all channels. As a member of the leadership consistent and compelling brand image Enhance customer experience by implementing innovative and customer-centric marketing strategy to ensure a seamless customer experience Lead multi-channel and campaign marketing efforts ideally an MBA Minimum of 10 years of marketing experience, with at least 5 years in a senior leadership strategically and make data-driven decisions Experience in managing budgets and optimizing marketing
Skills Experience in Marketing automation tools - Eloqua or similar. At least 5 years experience in similar SMB markets. Experience with research methods using data analytic software. Experience in developing environment. Salary / Package Negotiable depending on experience Benefits Provident fund, medical aid, cell allowance
equivalent
Responsibilities:
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for product developmentTravel both domestically and internationally as required
Business Development or related field
Responsibi
submissions, league tables
degree preferably in Marketing 6 years' related experience in leading teams with marketing strategy execution the Med Tech/Pharmaceutical industry Must have experience in project management and the ability to translate marketing strategy implementation Advanced Microsoft experience, especially Excel and analytical presentation collaborative Must be available for local travel and possible international travel Candidates that meet the criteria
industry Work with cross functional squads as a traveler expert Lead the planning, execution and manage Relationship building Commission Entrepreneurialism Travel Standardised work Details Qualifications: Advanced certifications – preferred Experience: 3 - 6 years Sponsorships experience Salary : Market related Should