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Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
closure support Key requirement 2-3 years working experience in the customer service or sales industry MS qualification Prior industry related platform experience will be advantageous Strong negotiation skills (telephone etiquette) and face to face measured by call recordings and client feedback Complete applications areas Customer satisfactions calls on survey after the customer experience executives are complete with
closure support Key requirement 2-3 years working experience in the customer service or sales industry MS qualification Prior industry related platform experience will be advantageous Strong negotiation skills (telephone etiquette) and face to face measured by call recordings and client feedback Complete applications areas Customer satisfactions calls on survey after the customer experience executives are complete with
years' experience in a similar role 2 years' experience in digital marketing 2 years' experience in Marketing
years' experience in a similar role 2 years' experience in digital marketing 2 years' experience in Marketing
Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyze data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimizing for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience and ability to generate Reports based on retail
Relations or relevant field. •A minimum of 4 years' experience in a similar role. How You'll Make an Impact: and escalate to management. What You Bring: •Experience with technologies and best practices for campaigns campaigns across multiple platforms. •Experience in creatively tell a story through videos •Familiarity skills. •Proven content writing or copywriting experience in English and Arabic equally •Proficient in
conflict as it arises and escalate to management. Experience with technologies and best practices for campaigns campaigns across multiple platforms. Experience in creatively tell a story through videos Familiarity with skills. Proven content writing or copywriting experience in English and Arabic equally Proficient in Microsoft Relations or relevant field. A minimum of 4 years' experience in a similar role. 6 months contract Rate - Market
or relevant field.
•A minimum of 4 years’ experience in a similar role.
How You’ll
management.
What You Bring:
•Experience with technologies and best practices for campaigns
campaigns across multiple platforms.
•Experience in creatively tell a story through videos
•Familiarity
•Proven content writing or copywriting experience in English and Arabic equally
•Proficient