advertising, customer support and customer relationship management for the compmany. Customer Perspective parties in the Region. (e.g., banks, cards issuers, service providers, etc.) that will deliver joint tactical insofar as alliance/co-branded card offerings exist). Work in close collaboration with the marketing teams and customer support. Collaborate with Brand & Retailing teams to deliver excellent customer service the offering to customers is delivered as proposed. Collaborates with Fiscal Services to ensure credit
effective planning and execution of the Enterprise's Customer Marketing Strategy and against set objectives focus on maximizing customer value through engagement. This includes all Customer Relationship Marketing brands on all channels with the purpose to create customer loyalty and advocacy, increase retentions, increase survival rate for higher customer Lifetime Value (LTV). Plus: - Deliver the TIH's Service Way through personal effort and through others. - Support the Treating Customers Fairly principles by providing direction and monitoring
effective planning and execution of the Enterprise's Customer Marketing Strategy and against set objectives focus on maximizing customer value through engagement. This includes all Customer Relationship Marketing brands on all channels with the purpose to create customer loyalty and advocacy, increase retentions, increase survival rate for higher customer Lifetime Value (LTV). Plus: - Deliver the TIH's Service Way through personal effort and through others. - Support the Treating Customers Fairly principles by providing direction and monitoring
quality clients as well as support client value and service communication journeys.
quality clients as well as support client value and service communication journeys. To develop effective client and on the right platform for their products and services. Key Tasks and Accountabilities: Delivery of CE objectives / portfolio objectives and the Book of Work (BOW) so as to align CE with marketing activities utilise CE Marketing Channels to market products and services which are client focused; fit for purpose. Manage and In App. Implement the product roadmap for customer engagement in order to inform the creation and
quality clients as well as support client value and service communication journeys. To develop effective client and on the right platform for their products and services. Key Tasks and Accountabilities: Delivery of CE objectives / portfolio objectives and the Book of Work (BOW) so as to align CE with marketing activities utilise CE Marketing Channels to market products and services which are client focused; fit for purpose. Manage and In App. Implement the product roadmap for customer engagement in order to inform the creation and
We are seeking an individual with experience in customer experience research, sentiment analysis and social involve working directly with IOA leadership in growing the company's CX and social listening service offerings research methodologies to gather and analyse data from various sources, and reporting on the findings through eye for detail and a passion for understanding customer experience in Africa, we encourage you to apply degree Years of experience: Min of 5 years of working experience in market/consumer research; Min of
Construction, Property, Hospitality, Energy, Financial services Sectors and Technology industries. We seek a vibrant in Rosebank. Our organization boasts a positive work environment in which you are entrusted to perform research activities. Gather and review marketing data from various channels. Assist with maintaining the website coordination for customers. Perform analysis from questionnaires to understand customer needs. Contribute activities. Find new innovative ways to market products/services. Prepare and present reports accurately as and
drive sales to help the company to reach new customers and retain existing ones. Duties Being the ambassador industry events, within the company and in key customers. Manage the overall digital marketing strategy headquarters as well as with colleagues in the same area from other subsidiaries. Stay up to date with the latest cooperation with inbound sales / customer service to guarantee that leads from new prospects are converted generation process to bring expected number of new customers Degree or Master's within the Marketing or Management