and rendering the highest standards of customer service toward achieving departmental targets. Key Performance Control (15%) 3. Compliance (10%) 4. Customer Service (20%) 5. Cost Control (10%) Key Performance Areas expenditure monitored – waste minimized. CUSTOMER SERVICE (20%) • Maintains effective working relationships employees and customers to render highest quality of services. • Identifies and solves problems whilst demonstrating financial and other resources. • Ascertain whether correct pricing structures are in place at all times. •
and rendering the highest standards of customer service toward achieving departmental targets. Key Performance Control (15%) 3. Compliance (10%) 4. Customer Service (20%) 5. Cost Control (10%) Key Performance Areas expenditure monitored – waste minimized. CUSTOMER SERVICE (20%) • Maintains effective working relationships employees and customers to render highest quality of services. • Identifies and solves problems whilst demonstrating financial and other resources. • Ascertain whether correct pricing structures are in place at all times. •
qualifying prospects and managing sales of products and services.
Understand the market, customer, products and services of the broader Group, with a particular focus opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business implementing new business to ensure they are fully and correctly briefed in all aspects of the campaign and required Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database
Understand the market, customer, products and services of the broader Group, with a particular focus opportunities and direct marketing in the financial services sector. Develop, implement and evaluate new business implementing new business to ensure they are fully and correctly briefed in all aspects of the campaign and required Business Process Outsourcing and Insurance/ Financial Services industries. Proven Direct Marketing / Database
identify areas for improvement and implement corrective actions as necessary. Collaboration ● Collaborate roles in management consulting or professional services. ● Strong understanding of sales principles, techniques
will be an advantage Training end-users on the correct operation of the equipment in line with company
CRM system.Ensure interview forms are completed correctly and applications have valid supporting documentation
CRM system.Ensure interview forms are completed correctly and applications have valid supporting documentation
will be an advantage Training end-users on the correct operation of the equipment in line with company