sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; maintain high standards and provide the best possible service to guests, and implement improvements where required quarterly electrical and mechanical maintenance service plan · manage the monthly electro-mechanical stock-take
food and beverage costs
Excellent people skills Strong customer/guest service orientation Comfortable in dealing with very distinguished
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards maintain high standards and provide the best possible service to guests, and implement improvements where required and managing expenses through regular price / service comparisons · ensuring that monthly and quarterly
Commitment to delivering a high level of customer service. Excellent communication skills both written and
Commitment to delivering a high level of customer service. Excellent communication skills both written and
including emergency Procedures and Minimum. Guest Service Standards Ensure that all charges are correctly