you have a passion for delivering exceptional service and possess at least one year of hotel experience Key Responsibilities: Provide impeccable customer service to all guests, ensuring a memorable dining effectively with kitchen staff to ensure seamless service Comply with all health, safety, and hygiene standards
you have a passion for delivering exceptional service and possess at least one year of hotel experience Responsibilities Key Responsibilities: Provide impeccable customer service to all guests, ensuring a memorable dining effectively with kitchen staff to ensure seamless service Comply with all health, safety, and hygiene standards
kitchen, ensuring the highest quality of food and service. This role involves menu planning, inventory management procedures.
Customer Interaction:
Financial
standards Ensure excellent service to customers Ensure quality products to customers Ensure cost effective procedures Be able to work long hours and shifts Handle customer complaints Issue warning to staff members Assist
Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual
quotations for all requested services
Make reservations for all requested services
Acknowledge and
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of
management, customer relations, Restaurant administration, food-liquor costing, stock reporting, service quality
retaining existing clients by providing superlative services for their functions as the hotels main business payments
managing all aspects of the hotel, including guest services, operations, revenue management, staff supervision with guests to uphold the highest level of customer service. Responsibilities: Oversee all hotel operations and analyze market trends, competitive set, and customer feedback to identify opportunities for improvement hotel operations, revenue management, and guest service best practices. Ability to work effectively under
managing all aspects of the hotel, including guest services, operations, revenue management, staff supervision with guests to uphold the highest level of customer service. Responsibilities: Oversee all hotel operations and analyze market trends, competitive set, and customer feedback to identify opportunities for improvement hotel operations, revenue management, and guest service best practices. Ability to work effectively under
& payments Actively sells the image and all services of the Hotel Collaborates and liaises efficiently (Word, PowerPoint, Outlook, and Excel) Strong customer service background Excellent organisational skills