with the front-of-house team to ensure efficient service. Menu Development Menu Planning: Designing and updating menus based on seasonal availability and customer preferences. Developing new recipes and ensuring culinary workshops, trade shows, and conferences. Customer Interaction Guest Satisfaction: Interacting with Addressing and resolving any customer complaints regarding food quality or service. Special Events: Planning special events, banquets, and catering services. Customizing menus for events based on client preferences
Peoples person with a passion for the restaurant industry who will be able to handle customer concerns
procedures by ensuring a tip top fleet and customer service excellence. As per the organogram, take full procedures. Ensure that vehicles are collected from customers on time. The vehicle utilization report is managed are of a high standard. Address and respond to customer complaints immediately – Follow up within 24 hours
replenishment of the first aid boxes. Watch for suspicious persons entering, exiting or loitering around the hotel advantageous) Commitment to delivering a high level of customer service. Excellent communication skills both written
replenishment of the first aid boxes. Watch for suspicious persons entering, exiting or loitering around the hotel advantageous) Commitment to delivering a high level of customer service. Excellent communication skills both written
a profound guest experience, in line with the service vision and creative concepts of the lodge / camp the Hospitality Manager to monitor hospitality service, maintenance, gardening, and housekeeping standards Food and Beverage knowledge High standards of service excellence and a passion for the industry Scope relations in the lodge and that the “at home” personal attention levels are maintained. Maintain the
a profound guest experience, in line with the service vision and creative concepts of the lodge / camp the Hospitality Manager to monitor hospitality service, maintenance, gardening, and housekeeping standards Food and Beverage knowledge High standards of service excellence and a passion for the industry Scope relations in the lodge and that the “at home” personal attention levels are maintained. Maintain the
responsibility not a function Customer Relations Maintain a high standard of customer service and excellent communication attitude with regards to customer enquiries Assist in investigating and resolving customer complaints Sales Promote Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
responsibility not a function Customer Relations Maintain a high standard of customer service and excellent communication attitude with regards to customer enquiries Assist in investigating and resolving customer complaints Sales Promote Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
Divisional Manager - Quick Service Restaurants (JB4463) Richards Bay, KwaZulu-Natal R20 - R25,000 per track record of success in managing multiple Quick Service Restaurant (QSR) units, we want to hear from you implementing systems, controls, and audits that drive customer delight and profitability. Let's cook up some external parties (service providers, customers) in the QSR industry Drive customer excellence, facilities local store marketing and handle suppliers and customer complaints in the QSR industry Ensure QSR stores