The Twelve Apostles Hotel and Spa Maintenance Manager Job Purpose: To ensure the smooth running of the ensuring that cost are minimised without compromising quality and that labour is used as efficiently as possible maintenance / building facilities management / construction project management position of which at least 3 departmental management capacity · Experience with implementing and upkeep of Stock Management Control Systems Objectives: To manage the Maintenance Team in accordance with Red Carnation Hotel Management principles by:
understand, comply with and consistently apply relevant quality related standards policies, processes, rules and regarding financial reporting, manpower management and liquor management are strictly adhered to. Prepare and Experience and skills: Minimum of 5 years Hotel Management experience within a 5 Hotel/Property Tertiary Tertiary qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in
Assistant Hotel Manager
Objective:
To manage and control the operational
li>Education: Matric (Hotel Management diploma is advantageous)
to. To ensure that accounts are balanced daily. Manage the arrival and departure turnover. Ensure collection reports and administrative work. To attend all management meetings as required. Guest relations: Readily
for an experienced and innovative Boutique Hotel Manager for this luxury property in the beautiful Camps values a STRONG guest experience of the HIGHEST QUALITY. Must hold themselves to the high standards that on the agreed standards of food presentation, quality and freshness. Ensure cleanliness of the entire roles and levels of responsibility in your team. Managing of assets and reporting. Monthly and weekly rosters experience essential 3-5 years relevant experience at management level in a luxury hotel Familiar with all the
for an experienced and innovative Boutique Hotel Manager for this luxury property in the beautiful Camps values a STRONG guest experience of the HIGHEST QUALITY. Must hold themselves to the high standards that on the agreed standards of food presentation, quality and freshness. Ensure cleanliness of the entire roles and levels of responsibility in your team. Managing of assets and reporting. Monthly and weekly rosters experience essential 3-5 years relevant experience at management level in a luxury hotel Familiar with all the
understand, comply with and consistently apply relevant quality related standards policies, processes, rules and regarding financial reporting, manpower management and liquor management are strictly adhered to. Prepare and Experience and skills: Minimum of 5 years Hotel Management experience within a 5 Hotel/Property Tertiary Tertiary qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in
to. To ensure that accounts are balanced daily. Manage the arrival and departure turnover. Ensure collection reports and administrative work. To attend all management meetings as required. Guest relations: Readily
ensuring that cost are minimised without compromising quality and that labour is used as efficiently as possible Department: Housekeeping · Reporting to: Rooms Divisions Manager · Location: The Twelve Apostles Hotel Premises Required: · Grade 12 (NQF 4) · 5 years housekeeping management experience. · Other rooms division experience Experience with a Property Management System · Experience with a Stock Management System · Computer literate procedures are correctly followed are necessary qualities for successful job performance. The job environment
of groups to property management and events to the relevant operations manager Seek to always maximise reservations made by phone/fax/email in the Property management system (Opera) Transfers to/from the properties reservations such as extensions, early departures, etc Manage “no show” reservations by investigation and recording Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval of any special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up