respect, care, and continuous growth.
Front Office Ambassador
Stellenbosch | on-site
Fixed-term on-site
Fixed-term contract
As our Front Office Ambassador, you will see the complete guest journey
Qualification (advantageous)
Experience as a Front Office receptionist
Work various shifts
Work
/>Drivers license
Computer Literate, including: MS Office and Opera previous relevant experience at 4* e
walk-abouts throughout the hotel to ensure the safety and security of guest, staff, visitors and contractors Record all deviations from the safety standards. Manage the Fire and Safety Committees including quarterly theft, loss, accidents or any aspect that risk the safety of the hotel. Ensure all staff are searched upon random locker room searches. Track all departmental safety records, medically treated and non-treated injuries Interview, select, review and train new security officers according to hotels standards to maintain order
walk-abouts throughout the hotel to ensure the safety and security of guest, staff, visitors and contractors Record all deviations from the safety standards. Manage the Fire and Safety Committees including quarterly theft, loss, accidents or any aspect that risk the safety of the hotel. Ensure all staff are searched upon random locker room searches. Track all departmental safety records, medically treated and non-treated injuries Interview, select, review and train new security officers according to hotels standards to maintain order
Description:
Supervision of housekeeping, laundry, office/reception
Checking of rooms, supervising correct stock levels required for housekeeping and laundry area.
Supervising office and reception
overtime and off time balances.
Health and Safety compliance.
adequate stock levels while controlling costs.
food and beverage services.
inventory levels, placing orders for food, beverages, and supplies, monitoring stock levels, and ensuring recipes are followed accurately, and health and safety regulations are adhered to.
Training
Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations service, controlling costs, maintaining inventory levels, and upholding standards of quality and cleanliness establishment.
Proficiency in MS Office - Word, Excel & Outlook, Restaurant management
ensure F&B security, adhere to health and safety measures, and perform additional duties as assigned training, and ensure staff are trained in health and safety measures.
leadership/management role, managing a team of 10 plus front office staff within busy pressurized corporate environment staff
/>1. Customer Related