Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience Must etiquette Ability to multi-task, prioritize and manage daily work activities ABOUT US EXL is the indispensable Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. Ensure that the assigned targets in accordance payments and manage lifecycle of claims Ensure adherence to Company Policies and Procedures Managing calls - the Supervisor Minimum 3 years BPO operations management experience English language proficiency Previous
Requirements:
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service call centre sales, customer service and staff management experience MS Office skills, most importantly
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach cost-effective running of the department Day-to-day management and motivation of staff in the operations centre
BUSINESS OPERATIONS MANAGER - Western Cape VitaGene, a growing business that is part of the Nurture Brands completing all relevant paperwork Assist with managing the office budget and expenses by ensuring cost-effective are working effectively Management support of stock coordination Management of all staff. Requirements: continuous improvement Demonstrated ability to manage multiple priorities and deadlines. Monthly Salary:
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree decision-making skills Strong leadership and people management skills, capable of motivating and inspiring a
knowledge of Risk management and stock control Valid Driver's license Able to lead and manage a team efficiently
knowledge of Risk management and stock control Valid Driver's license Able to lead and manage a team efficiently
Butchery Manager to be based in Phalaborwa. We are seeking a skilled and motivated Butchery Manager to join join our dynamic team. The butchery manager will be required to manage the operation of the butchery according handle butchery equipment. Key Performance Areas: Manage butchery targets and profitability. Set ideal stock specific products. Manage and maintain Hygiene standards for the department. Management and understanding procedures. Manage customer orders and complaints. Matric. A retail or business management related qualification