communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in