Excellent English and problem-solving skills required. Requirements: Clear Criminal Record, Passed Matric (Maths 1-year international call centre experience – required. R10 000 to R13 000 Plus incentives (Attendance
other employees. Certain customer requirements are complex and require attention from more senior employees reflectively listening to and understanding their requirements. Doing everything possible to retain customers
other employees. Certain customer requirements are complex and require attention from more senior employees reflectively listening to and understanding their requirements. Doing everything possible to retain customers
Coaching. Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course
your approach depending on individual needs and requirements. Ensuring that all queries are dealt with in in a professional manner within the required timeframes. Resolving any queries regarding products or services
your approach depending on individual needs and requirements. Ensuring that all queries are dealt with in in a professional manner within the required timeframes. Resolving any queries regarding products or services
(Mid-day) to 9:00am (Morning). Candidates are required to work rotational shifts inbetween these hours
workflow and ensure the team's adherence to these requirements. Evaluate customer delight levels through Quality