Inbound Customer Service Consultant Jobs in South Africa - Page 2
Service Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
Intellibpo
Forest Town
R30 000.00 to R40 000.00 provide a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics initiatives that enhance operational efficiency and customer experience. Monitor and manage workforce planning
share this job on whatsappConsultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R10 000 to R13 000 provide a variety of customer care, sales, claims, administration and office-based services to international uninterrupted support services. We are looking for Customer Service Consultants for an exciting international
Internship Sales Johannesburg
Vox TelecomJohannesburg
R7000 along with profitable sales and growth of the customer base. Achievement of Retention targets on FTTH consistently deployed. Handle customer complaints and queries via inbound and outbound communication channels provide appropriate solutions. Answer inbound or outbound customer communications (phone calls, emails emails, and other channels) and manage customer product and other enquiries. Accurately, professionally, and and promptly addressing customers' questions about products and services. Provide accurate, valid and
Internship: Sales Specialist: Ftth R7000
Vox TelecomJohannesburg
R7000 along with profitable sales and growth of the customer base. Achievement of Retention targets on FTTH consistently deployed. Handle customer complaints and queries via inbound and outbound communication channels provide appropriate solutions. Answer inbound or outbound customer communications (phone calls, emails emails, and other channels) and manage customer product and other enquiries. Accurately, professionally, and and promptly addressing customers' questions about products and services. Provide accurate, valid and
Call Centre Agent
Dnr AssistJohannesburg
Attractive packages with fringe benefits We Specialize in Top Quality call center services – Inbound and outbound providing innovation and technologies Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer database
Team Leader Cape Town
Quest Staffing SolutionsCape Town Region
control the activities of the Inbound/Outbound team to maintain and enhance customer satisfaction through First objectives. Ensure that the highest standard of customer service is met through an efficient and effective effectiveness and customer satisfaction. Ensure staff are equipped and multi-skilled to enhance customer experience team's adherence to these requirements. Evaluate customer delight levels through Quality Assurance evaluations to ensure that the consultants take appropriate remedial actions to maximize customer satisfaction. Develop
Usa Night Shift Call Centre Sales Agents - Cape Town R6 670pm R500pm Night Shift Allowance
Thanda Human CapitalSalt River
R6 670pm + R500pm night shift allowance point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel complex calls. You will have conversations with our customers in the United States and Canada to understand includes effectively using tools to respond to customer inquiries, including (but not limited to) reservation Hotels Honors account/promotional information, service/stay related concerns or complaints, etc Matric
Call Centre Sales Agent Salt River
Thanda Human CapitalSalt River
R6 670pm + R500pm night shift allowance point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel complex calls. You will have conversations with our customers in the United States and Canada to understand includes effectively using tools to respond to customer inquiries, including (but not limited to) reservation Hotels Honors account/promotional information, service/stay related concerns or complaints, etc Matric
Team Leader Sales Centurion
Quest Staffing SolutionsCenturion
R14000.00 Contract - Centurion. The purpose is to Manage the customer support team ensuring the development and delivery efficient customer service operation that limits reputation damage and meets the needs of the customer in line standards, and regulatory requirements. The role of a customer support supervisor requires excellent listening considered Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them
Management Agent Jhb
It Empowerment ConsultingJohannesburg
providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's to drive customer service excellence. Address and assign all incoming calls to drive Service Level Agreements Agreements (SLA's) achievement for customer satisfaction Plan and allocate STs to calls according to skills and turnaround of calls logged. Monitor service request Service Level Agreement's and advise all relevant procedures. Conduct quality assurance check on all service orders results. Review incomplete incidents with
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