Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as relationships between Service and Support team and administration teams to ensure effective service and support that Service and Support team provide quality customer service on every call; Ensure that Service and
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily monitoring systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high specific focus on the sales and distribution functions by improving customer service through analyzing, evaluating related processes. Establishing and communicating service and performance metrics, monitoring and analyzing (hourly) monitoring of KPIs Daily extraction & distribution of team KPI stats Daily monitoring and documented
a qualified Millwright looking to grow in the service environment, dealing with clients, this is the will include: Servicing clients and up sell products according to clients needs. Servicing existing and new clients. Technical support to clients and servicing of machinery. At least 3 years' experience in a qualified Millwright with experience in the service environment. Experience within the FMCG environment
company, based in Midrand, specializing in IT services is looking for an experienced Call Centre Agent their dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with Excellent English communication skills and customer service. R5 000 CTC pm
Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as relationships between Service and Support team and administration teams to ensure effective service and support that Service and Support team provide quality customer service on every call; Ensure that Service and
experienced in order processing validation and customer services. Validate all customer purchase orders prior to driving excellence pre and post invoice customer service by responding to requests and queries in a timely professional manner. Working directly with Sales, Service Delivery, Finance, Purchasing and the warehouse productive sales relations to ensure quality of service to customers. Own all order related issues to the maintain aging on Ship not Billed Report. Customer Service (Post-Invoice) Respond to customer's requests promptly
the GEHS within government. To provide client services to existing and future Company clients within record in sales/relationship management/client services Must have operated in an environment requiring Experience 3 years sales/relationship management/client service experience, in a home loans environment Must have
the GEHS within government. To provide client services to existing and future Company clients within record in sales/relationship management/client services Must have operated in an environment requiring Experience 3 years sales/relationship management/client service experience, in a home loans environment Must have