Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. Ensure that the assigned targets in accordance payments and manage lifecycle of claims Ensure adherence to Company Policies and Procedures Managing calls - the Supervisor Minimum 3 years BPO operations management experience English language proficiency Previous
for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and satisfaction scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents signed by users) 3CX Wall board for inbound call management Issue Resolution: Address and resolve escalated LinkedIn >> CS platform to be introduced and managed eg, Zendesk Quality Assurance: Implement and monitor
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service call centre sales, customer service and staff management experience MS Office skills, most importantly
activities for the business, with the primary management function ensuring customer satisfaction according
activities for the business, with the primary management function ensuring customer satisfaction according
for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and satisfaction scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents signed by users) 3CX Wall board for inbound call management Issue Resolution: Address and resolve escalated LinkedIn >> CS platform to be introduced and managed eg, Zendesk Quality Assurance: Implement and monitor
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing and import/export industry for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members warehouses are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Returns Department Compiling various reports for management Planning, coordinating, and controlling email
to quality standards according to the Butchery manager's production plans. Key Responsibilities: Implement Certificate Recognized Butchery apprenticeship / Learnership At least 2 years experience in a retail meat advantageous Knowledge: Product knowledge Cold chain management Production planning Meat cutting techniques Block
to quality standards according to the Butchery manager's production plans. Key Responsibilities: Implement Certificate Recognized Butchery apprenticeship / Learnership At least 2 years experience in a retail meat advantageous Knowledge: Product knowledge Cold chain management Production planning Meat cutting techniques Block
and services where relevant to our customers. Learnership Responsibilities: Engage in both classroom-based Critical thinking and problem-solving skill Time Management: Balancing multiple tasks efficiently is essential and services where relevant to our customers. Learnership Responsibilities: Engage in both classroom-based Critical thinking and problem-solving skill Time Management: Balancing multiple tasks efficiently is essential