Provide accurate, valid and complete product information. Problem-solving and troubleshooting on behalf investigating further if you don't have enough information to answer customer questions or resolve complaints
business world. Our client is currently offering a learnership programme for 35 people between the ages of 18 on-going training and support. The post Call Centre Learnerships – Entry Level appeared first on freerecruit
Provide accurate, valid and complete product information. Problem-solving and troubleshooting on behalf investigating further if you don't have enough information to answer customer questions or resolve complaints
Skills: Proficiency in telecom technologies and systems communications, and network infrastructure. Experience standards and compliance requirements. Knowledge of network design, implementation, and troubleshooting. Leadership updated with the latest industry trends and technologies. Requirements Clear Criminal Record. Passed
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probing techniques are used to establish relevant information.
Accurate reporting and compilation of market information
? Competently calculate cost and sales
Matric
? Formal training in food science, technology and/or chemical field
? Any formal sales
solving skills – The ability to use computerized technology – A methodical approach to your work – Accuracy
data-subjectivity; Maintain consequential customer information; Assist CCC to resolve more complex queries; being addressed within reasonable time frames; Inform the Customer Experience Manager if tickets/tasks with external stakeholders professionally; Make informed decisions and execute them within the scope of Management (CRM) systems, and other relevant technologies.
Valid drivers license and own vehicle
Inbound and outbound providing innovation and technologies solutions, With a reliable call center analytics